Frequently Asked Questions

Ans: A typical ice-box (UNICEF certified) weighs 3.5 kilograms. Emvólio weighs 6 kilograms but is more compact and physically smaller than an ice-box. We provide a back-pack (attachment provided in box) to fit the product into and sling with an ergonomic design that makes transport of your critical samples a pleasant experience.

Ans: No, the product is usable with a simple plug-n-play operation right out of the box. There is no need for freezing any packs or pre-cooling before use.

Ans: For the pro version, the battery takes 4 hours to fully charge. During this time, you may keep the refrigeration running (as a standalone operational refrigerator).

Ans: Yes, the device is meant for outdoor use and is designed as per IP 55 rating for dust and water resistance.

Ans: The cold-chamber in Emvólio is a high-quality food-grade Stainless Steel 304. We recommend that you use 70% Isopropyl alcohol or Glutaraldehyde to sterilize the device and prevent cross-contamination.

Ans: The plus variant is designed for a life of 10 years, based on usage. We provide a manufacturer's warranty for 2 years and 5 years for the battery. The vacuum chamber has a warranty of 10 years. The product does not require servicing. We will provide support with the replacement of rubber and plastic components if worn-out/damaged.